Don’t let the authenticity and persuasive power of real customer experiences go unused.

Neglecting them could mean losing your audience as you miss the chance to turn scepticism into confidence.

Discover the unmatched impact of video testimonials


Customer Testimonial Videos increase credibility and authenticity.


Engage customers with real stories and experiences.


Perfect for various stages of the customer journey, from awareness to conversion.

Impactful customer testimonial videos

At Reach Video, we specialise in bringing your customer stories to life through impactful Customer Testimonial Videos

Our proficiency extends beyond high-quality video production to a deep understanding of your customer’s journey.

We focus on capturing the essence of their experiences, ensuring each testimonial reflects the true value and impact of your brand.

Our skilled professionals guide you in harnessing the power of authentic narratives, creating a bridge of trust between you and your future clients.

With Reach Video, it’s not just about showcasing testimonials; it’s about crafting a narrative that resonates deeply with your audience and elevates your brand’s message.

Looking for inspiration?Discover these examples from our project archive:

How does our Customer Testimonial Video service work?


Discover: Begin with a consultation to understand your brand's unique story and identify the key messages your testimonials need to convey.


Design: Craft a strategic approach for each testimonial, planning the narrative arc and identifying the ideal customers to feature for maximum impact.


Produce: Collaborate to capture authentic customer stories, using professional filming and editing techniques to create compelling testimonials that resonate with your audience.


Launch: Release your video testimonials across the right platforms, effectively showcasing your brand's success stories and watching your credibility soar.

What are Customer Testimonial Videos?

Customer testimonial videos are authentic endorsements from satisfied customers, showcasing their real experiences with your brand.

These powerful narratives go beyond traditional reviews, capturing genuine emotions and stories.

They are versatile tools, effectively used on websites, in marketing materials, and during sales presentations.

Tailor these videos to different stages of the customer journey: use short, emotion-driven testimonials for brand awareness and detailed case studies for decision-making stages. Strategically placed on your website, social media, or email campaigns, they reach your audience precisely when needed.

In a market where trust is paramount, customer testimonials provide the social proof that today’s consumers seek.

They offer a level of authenticity that traditional marketing can’t match, with studies showing that people trust online reviews as much as personal recommendations.

Testimonial videos humanise your brand, allowing potential customers to hear directly from their peers. This not only builds credibility but also fosters a deeper connection with your audience, enhancing your brand’s appeal and driving growth.

Testimonial Video Package

We offer the following tailored package to effectively showcase your customer success stories through customer video testimonials:

– Production Management Planning Scheduling and Organising
– Locations scout & recce

– Small crew (Self-Shooting Director)(Up to 4 hours on location)
– 4K Camera Package inc. various lense
– 2nd Camera with gimbal stabilisation
– Standard Lighting & Audio Kits
– Logistics & Coordination

– Video Editing
– Premium Licensed Music
– 1 round of edit revisions
– Transcription & Captioning
– Project Archiving (inc. 1-year cloud storage)

Typical investment = £1450

*** Produce 3x Customer Testimonials within 6 months ***
TOTAL £650 p.m (x6 months) = Just £1300 per video

Value Added services - included

– Online video review & feedback tool
– Distribution Strategy Session

Price Disclaimer: Please note that the prices listed are estimates and serve as a guide to help you budget for our services. The final price for each package will be determined based on the specific details of your project, including its scope, complexity, and any additional services that may be required to bring your vision to life. We believe in transparent and fair pricing, and we will provide a detailed quote after a thorough consultation to understand your unique needs and preferences.

Are you ready to build trust with genuine customer stories?

At Reach Video we specialise in creating customer video testimonials that resonate deeply and authentically with audiences. Our expertise lies in capturing the essence of real customer experiences, turning them into powerful narratives that not only showcase your brand’s impact but also build trust and credibility in a competitive market.

A discovery call with us is the first step to understanding your specific needs and objectives, ensuring we craft content that aligns perfectly with your goals.

We are dedicated to delivering top-quality, effective video testimonial solutions that drive results and foster meaningful connections with your audience.